The owner (Don) was very informative, professional and polite. It took the windows about 4 weeks to be delivered. Don called me and set an appointment. The installer did a good clean job. Don came by after installation and made sure we were happy with the work & the windows. We are very pleased with both and strongly recommend–Memphis Window Source on Viscount. Sherry Fincher
I shopped several window companies and The Window Source had the best price for quality windows. Don and his crew did a great job installing 12 windows plus a custom window in our entry. Don was very informative and after the job was done, he did a follow up with us. I was very pleased with his work and would recommend him to anyone. Diana Thornton
just had all new windows installed by Window Source. We can already tell a big difference in energy savings!! They look great – curb appeal and view from inside is spectacular. Their top-of-the-line windows were more reasonably priced than the medium grade ‘big box’ store quotes. Don was professional, knowledgeable, and a pleasure to work with. The windows arrived in the timeframe he estimated and the installation was painless. Doug & Suzanne Abbott
5 stars all the way! Don is a real people person and I was impressed from our initial phone conversation all the way until the completion of the work. The demo and presentation was thorough and communication was always easy. The window order came in the amount of time advised and we were scheduled for an installation date immediately. The team arrived on time and the installation process was professional. I’m very happy with my new energy efficient windows. This is was an ideal experience. Aquarius Mom33
Don Buchan and his team at the Window Source did an exceptional job with our window installation. During our initial visit, he provided my wife and I with a very thorough and informative overview of his company and the products and services his company offered. Additionally, he patiently answered the myriad questions we had and clearly understood that the decision to replace the windows throughout our entire home was a decision not to be taken lightly. Because of his professionalism and accessibility, we decided to go with the Window Source for our window installation and added an additional project to replace our existing siding. Both jobs were completed within the prescribed time frame and looks amazing. We decided to go with the Low-E triple pane glass because we wanted to reduce our energy bills. I can honestly say without hesitation, that the window install is immediately paying dividends. The house uses less energy and is keeping cool. We also received a discount by using the Tennessee Valley Association (TVA) E-Score program. Upon completion of the installation, an TVA Representative inspected the installation and we were awarded a score of 10 out of 10. I would strongly recommend the Window Source for any customers looking to replace their windows or siding. Aundra Lockett
They did a great job on time and as promised changing out large windows in the middle of January. The new windows are of high quality and relatively inexpensive considering they come with a lifetime guarantee on materials and labor. No run arounds as you deal directly with the franchise owner for everything. Hands down beats the big box stores for price and value. I highly recommend Memphis Window Source of the Mid-South! -Steven T.
The metal work on the exterior wraps far exceeded what I expected. Great job and thanks for cleaning up after! -John P.
We really appreciated how the men left our room, especially putting back the curtains and shades. -Shirley C.
We had 14 new top of the line windows that Window Source sells, the installers did a great job, laid rugs down in front of each widow to catch any thing and also to not damage the wooden floors. We love the new windows and can tell a BIG difference in the house, no more super hot rooms on the West side of the home. Mike Moore
They were great from the beginning when they came to the house to give us an estimate to the end when they put our windows in. They were very professional and friendly. The windows are great and I am very happy. I would highly recommend them to anyone.
I was very happy with overall professionalism and performance. I will highly recommend window source to all my friends.
We had new windows put in the first part of March 2015. Now that it’s been 2 months after installation we continue to be impressed. With our old windows, I didn’t open the south curtains in the big picture window, for the afternoon. Now, I can open them in the morning and enjoy the beautiful scenery. Then in the evening, I had to close our bedroom west curtains, because the bedroom would get too hot. Now they stay open all day long! We got the 9000 series because we wanted white inside, beige outside. Our old windows had a broken seal in the double pane. I didn’t realize we could save so much in the heat coming in. And the new windows silence a lot of outside noise. The train is nearly silent, where previously we hear it more frequently. We are very excited about our new windows! Don was a very knowledgeable salesman and easy to work with. He explained a lot of information about the new windows. We’re so glad we have these energy efficient windows! The price was very economical and the quality of the window is the highest. We live in a house built in 1991 and had 10 windows replaced. The new windows in our home are amazing. I didn’t care about double or single-hung, but now I understand how much nicer it is to have them be double-hung. We had two old casement windows side by side, in our bedroom and the mull in the middle was removed. It was replaced with one slider window. It is very nice. We also had two side-by side, single-hung windows that were also replaced with a slider, after removing the mull in the middle. We had two picture windows in the breakfast room and we replaced one of them with a slider. It is really nice to have a big window that opens now! Between the highest and lowest quotes from 5 different window companies, there was a difference of $6,000. The Window Source was in the lower range of the quotes, so I paid less money and also got very good quality windows. These windows are guaranteed for the lifetime of the homeowner, no matter how they break or are damaged. Obviously not to intentionally break the windows…. The Window Source is a national company and stand by their windows. They will transfer the lifetime warranty to a second homeowner. I did not realize my old windows were heating up our house so much until Don showed me their windows with Argon Gas inside. Most of the windows made now have Argon Gas inside. I wouldn’t go back now that I know it exists. We moved in 13 years ago and the seal was broken between the double pane in many windows . I was also tired of our wooden windows sticking and not opening. They would always have moisture between the two panes of glass, when the weather changed outside. These vinyl windows open very smoothly and of course do not have a moisture problem! It is also very convenient to open the windows and clean them on both sides. They are very clear and crisp. I didn’t understand how everything would fit together or look, for them to remove our old windows, and put in the new ones. But now I see how the new windows just look like they belong and like they came with the house. They caulked between the frame and the new window. That helped it look natural. On the South Side of our house, we have 2 rooms that would get really hot, but now I can open the curtains in the morning and the rooms are the same temperature as the rest of the house, all day long. It really is great! The new windows also help dampen sound from outside A LOT more than the original windows. I guess I want everyone to have these good windows. It really is worth the money! It really is. Then along with a great price to purchase and install them, the E-Score evaluator came and approved everything and we get $25 a window back! I am extremely pleased with our new windows and very much recommend The Window Source with Don Buchan.-Suzanne P